FAQ
Questions, answered honestly
The things smart buyers ask before hiring an SEO partner — including the ones most agencies would rather you didn’t.
Pricing & Engagement
Most ongoing partnerships run $2,000–$10,000+ per month depending on scope, market competitiveness, and how many services are involved. One-time audits and 90-day sprints are fixed-price. You’ll always have exact numbers in writing before anything begins.
No. Engagements run month-to-month after the initial sprint, with 30 days’ notice. We’d rather earn renewal with results than lock you in with paperwork — that incentive structure keeps us honest.
Three things: how competitive your keywords and markets are, how much building your site needs (technical repair, new pages, redesign), and how fast you want to move. The strategy session gives you a specific number, not a range.
Yes — many clients do. The Growth Audit is fixed-price, takes about two weeks, and delivers a prioritized roadmap with a video walkthrough. It’s yours to keep and execute with anyone, including your own team.
Process & Timelines
Technical fixes often move rankings within 4–8 weeks. Meaningful lead growth typically shows in months 3–6 and compounds from there. Competitive verticals like legal take longer; smaller markets move faster. Anyone promising page one in 30 days is selling something that doesn’t exist.
The Audit phase: full technical crawl, competitive benchmark, conversion review, and baseline scorecard — plus any quick wins we find along the way get shipped immediately. You’ll end month one knowing more about your website than you ever have.
A monthly plain-English review: what we did, what moved, what it means, and what’s next — anchored on leads, not impressions. Live dashboards stay available 24/7, and you can book a walkthrough call any month you want one.
The strategist you meet on the sales call. No handoff to juniors, no offshore content mills, no account-manager telephone. Specialist collaborators join for specific tasks when needed, always under direct senior review.
Working Remotely
Everything runs over email, scheduled calls, and async video updates — most clients tell us it’s more responsive than their last local agency. You get direct access to your strategist, not a support queue.
No. We serve clients across the US and Canada fully remotely. If you’re the in-person type, we’re happy to run kickoffs and quarterly reviews as video workshops that accomplish the same thing.
We use least-privilege access (our own admin accounts you can revoke anytime), reputable password management, and staged backups before any change. In hundreds of client engagements we’ve never taken a client site down.
Business hours are Monday–Friday, 9am–5pm Eastern. Calls are scheduled to fit your timezone, and async video means most questions get answered without needing a meeting at all.
Results & Reporting
No — and neither does anyone honest. Google’s algorithm isn’t for sale. What we guarantee is transparent work, senior execution, and reporting that ties directly to leads, so you can judge the investment on evidence every month.
Qualified leads first — calls, form fills, booked consultations — then the leading indicators that predict them: commercial keyword rankings, organic traffic to money pages, and conversion rates. Impressions are trivia; we report them last, if at all.
You’ll hear it from us before you have to ask. The Hone phase exists precisely to catch underperformance early, diagnose it honestly, and redirect effort. And because engagements are month-to-month, accountability is structural, not theoretical.
Everything. Your website, content, rankings, analytics, and every account are in your name from day one. We build assets you own, not dependencies you rent.
Still have a question?
Ask it on a 20-minute strategy call — direct answers from the person who’d actually run your engagement.